Resources

The cost of implementing our technology will vary from project to project. Software licenses can be bought outright or rented monthly on a SaaS (Software as a service) basis. Because every business is different, so is every solution and our offerings can be tailored to suit the requirements of our customers.

The quickest and most accurate way to understand your business’s costs is to contact a specialist software supplier like us.

Contact us or call 01606 720499 to speak to a member of our team today.

There are many ways to pay for the solutions and services that we offer, and these are outlined below:

• Perpetual license—This is acquired upfront by the customer, who then has full ownership. A yearly support and maintenance fee is then paid annually from the date of signing the contract.
• SaaS license—SaaS is a method of software delivery and licensing in which the software is accessed online via a subscription hosted by Infor on the world-class AWS platform rather than procured upfront. SaaS agreements are typically signed for 60 months, with payments made yearly in advance.
• Services payment—Our consultancy services are typically billed monthly based on the time worked that month against the agreed-upon budget.
• Financing—Through our financing partners, we can offer packages whereby perpetual licensees, yearly support, maintenance, and services (for example) can be bundled up over a 3-year period and paid as a flat monthly cost. This appeals to our customers as the initial outlay is not high, and the system’s benefits are realised before they have paid for the system in full.

Contact us or call 01606 720499 to speak to a member of our team today.

Yes, we can. Our expert consultants can recommend the most suitable platform for your needs.

We offer regular checks on all our supplied systems and independent SyteLine health checks for third-party solutions. If we find your existing system isn’t working as it should, we can upgrade your ERP software to get your business working at its optimal level.

Get in touch to learn more or call 01606 720499 to discuss your upgrade today.

You can buy the best software available, but that is not enough to ensure your business’s success. If it is not implemented properly and efficiently, it can have long-term damaging effects on your business. This is where we come in and add value. Utilising our many years of Infor SyteLine experience and following a well-defined methodology based on the Infor Deployment Method, we ensure a successful project.

Infor SyteLine is based on industry best practices with deep last-mile functionality. During a series of workshops, our team walks through the system’s core business processes with the aim of adopting as many of the industry standard process flows as possible. In our experience, this is a large percentage based on the product’s standard functionality.

Get in touch or call 01606 720499 to learn more about how we achieve this.

Yes, it can. Almost every project we undertake involves data migration from a legacy ERP system to a new solution. Thanks to our experience working with Infor applications, we can make migrating large amounts of data pain-free, either providing you with the tools to undertake the task or carrying it out for you at an additional cost.

Get in touch or call 01606 720499 to discuss your data migration needs.

The length of a SyteLine implementation can depend on many factors, for example:

• Number of users
• Functionality/modules being implemented
• Number of separate sites/countries involved

Our expert team will collaborate with you to agree on the project scope, requirements, and deadlines so you will have a pre-agreed understanding of the project timeline.

Find out more about what you can expect from an implementation with Inforlogic.

Get in touch or call 01606 720499 to discuss your implementation needs.

We provide full system training in the relevant functionality as part of our SyteLine implementations. We can also provide bespoke training packages for companies who may have been using their system for many years but, for whatever reason, need some refresher training.

Find out more about Infor system training with Inforlogic or contact us to discuss your training needs.

Of course. Our team of experts is available to demonstrate our SyteLine solutions. We can also discuss how your business operates, what issues you face, and how we can improve things to help you achieve your long-term goals.

Get in touch or call 01606 720499 to request a demo today.

Yes, you can. All the systems we provide are flexible and scalable, and additional users can be added at any time. We will work with you to understand your requirements and ensure you get the best options.

Get in touch or call 01606 720499 to discuss your system needs.

Yes, you can. Infor’s SyteLine software allows for fully customised reporting to suit your business needs, in addition to the large number of reports that come as standard. As part of the project, we would look to enable the relevant person at the customer to ensure they can undertake this task. We can also carry out this work during or after the main project.

If you’d like to see a demonstration or need a reminder on how to customise reports within your existing system, contact us or call 01606 720499 today.

The benefits of the software that we provide are that it can be deployed in multiple ways, and we look to ensure the best platform is chosen for the customer. These options are outlined below:

• SaaS—Hosted by Infor on the world-class AWS platform and accessed securely and remotely by the customer. The benefits of SaaS are that Infor is fully responsible for the management of the technology and the application.
• On-Premise—Hosted by the customer at their site or data centre.
• Hosted—We can host your system at our partner UK Fast’s secure data centre.
• Hybrid—This option is becoming more common and involves hosting part of the application on-premise and part in the cloud.

Get in touch or call 01606 720499 to discuss your hosting needs.

Our systems are scalable and flexible, and there are no limits to the locations and entities they can cover.

Cloud is a technical term for services and software that operate via the Internet instead of locally on your computer or hosted on your site. You may already be familiar with everyday cloud-based services such as Netflix, Google Drive, Dropbox, Apple iCloud, Microsoft OneDrive, and Spotify.

Yes, you can. The insights that these tools provide allow you to see real-time data on intuitive dashboards or reports. This information can also be proactively pushed to you so that you do not have to go in search of it.

Get in touch or call 01606 720499 to discuss your system requirements.

There are many ways to prepare for a project of this nature, and we have highlighted a few points to consider below. We always discuss and agree on everything required for successful implementation before starting any project.

• Executive support—Without support at the executive C level, any project is doomed to fail. The executive team needs to understand and, ideally, write the business case to move to a new system and be fully in support of it. A project sponsor should be allocated to those who become the go-to person at a high level should anything need review or escalation.
• Define KPIs—Consider the points that will make the system a success after implementation. Define what outputs the business expects to see from the system.
• Key users—Define the key users to be involved in the business. As an implementation partner, we would then work with you to confirm the involvement we need with this critical team throughout the project. You may need to consider backfilling in certain areas. Critical to this team is a strong project manager who will be responsible for delivering the project from the business side.
• Define the scope—A key part of the pre-sales process from our side (link to customer journey here) is to define the scope of the project. This is driven by the discovery sessions we will hold and the final discussion during and around the software demonstrations. This scope document defines the expectations of us as suppliers and ultimately forms part of the contract.
• Align business processes—start to think about aligning business processes.  An implementation of any kind should not be seen to replicate everything that is done now.  Give thought to current areas that can be improved, look to take onboard best practices embedded into many modern systems and look to embrace this.  See technology as an enabler as opposed to a threat.
• Data—Data migration can cause delays to any project if not considered early in the process. This can often start before any project gets underway. Give thought to the amount of data you would like to bring across. Look to start cleansing some of that data in advance. Customer and supplier records are often classic examples, where records are duplicated in legacy systems or have not been used for a long period of time.

Get in touch or call 01606 720499 to discuss your SyteLine project with our experts.

Yes, the Infor technology platform easily allows integration with third-party systems. In recent projects, we have integrated Label Printing Software, PLM, and MES systems.

Yes, we offer a helpdesk service that supplements what our customers receive from Infor as part of their standard support contract. Current users have become popular with this service, and our team has become an extension of internal teams to provide value-added support.

Get in touch or call 01606 720499 to discuss your SyteLine support needs.